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Sankofa Nights V.O.F.

Legal Information

Terms & Conditions Privacy Policy Imprint

Terms & Conditions

Parties

Organizer

Sankofa Nights V.O.F., Wilhelminasingel 66B, 6221BK Maastricht, Netherlands

KvK: 98189107  |  VAT (BTW): NL868392522B01

Email: sankofa.nights@gmail.com

Ticketing Service Provider

taptic GmbH, Alter Wall 32, 20457 Hamburg, Germany

Commercial Register: Amtsgericht Hamburg, HRB 186036

Managing Director: Kokulan Kathiramalainathan

Email: info@taptic.de

These Terms & Conditions apply to all ticket sales and limited pre-order items purchased through the Sankofa Nights online store. By completing a purchase, you enter a binding agreement with Sankofa Nights V.O.F., facilitated through our ticketing partner taptic GmbH.

Prices & Payment

  • All prices are listed in euros and exclude any additional charges such as shipping.
  • Payments are processed securely through the available methods provided at checkout.

Delivery & Collection

  • Event tickets are delivered digitally via email after purchase.
  • Pre-ordered items such as limited T-shirts can be collected at our next event by presenting your digital ticket.
  • Shipping is available upon request for an additional fee.

Returns & Cancellations

  • As all pre-order items are produced specifically after an order is placed, returns and exchanges are not possible.
  • This follows Article 6:230p sub f of the Dutch Civil Code, which allows businesses to exclude the right of withdrawal for custom or made-to-order products.
  • Ticket purchases are non-refundable, except in the event of an official event cancellation.

Retention of Ownership

All goods remain the property of Sankofa Nights until full payment is received.

Liability

  • Sankofa Nights is responsible only for damages caused intentionally or by gross negligence.
  • We are not liable for minor errors, indirect damages, or loss of profit (for example, if an event is rescheduled or a shipment is delayed for reasons beyond our control).

Applicable Law & Jurisdiction

  • All purchases are governed by Dutch law.
  • The place of jurisdiction is Maastricht, Netherlands.

Privacy Policy

Data Controller

Sankofa Nights V.O.F., Wilhelminasingel 66B, 6221BK Maastricht, Netherlands

Email: sankofa.nights@gmail.com

We value your privacy and process all personal data in accordance with the General Data Protection Regulation (GDPR) and the Dutch AVG.

Data Collection & Use

We collect personal information such as your name, email address, and billing details only to process orders and maintain communication related to your purchase.

Data Sharing

Your data may be shared with service providers necessary to complete your order or respond to your enquiry, including:

  • taptic GmbH for ticket processing
  • Payment service providers
  • Shipping partners (where applicable)
  • Formspree Inc. (USA) — processes contact and booking form submissions on our behalf. Submissions include your name, email address and message. Formspree is GDPR-compliant and acts as a data processor under a Data Processing Agreement. See formspree.io/legal/privacy-policy.

We do not sell or share your data for marketing purposes.

External Services

This website loads fonts from Google Fonts (Google LLC, USA). When your browser requests a font, your IP address is transmitted to Google's servers. We use Google Fonts to ensure consistent typography across devices. For more information, see policies.google.com/privacy.

No cookies are set by Sankofa Nights. We use localStorage solely to remember your language preference. This data never leaves your device and is not shared with any third party.

Data Storage & Security

All personal data is stored securely and only for as long as required to fulfill legal or contractual obligations. We apply appropriate technical and organizational measures to prevent unauthorized access or misuse.

Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data at any time. To exercise these rights, please contact: sankofa.nights@gmail.com

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law or internal processes. The current version is always available on this page.

Imprint

Event Organizer

Sankofa Nights V.O.F.

Wilhelminasingel 66B, 6221BK Maastricht, Netherlands

Email: sankofa.nights@gmail.com

KvK: 98189107

VAT (BTW): NL868392522B01

Ticketing Service Provider

taptic GmbH

Alter Wall 32, 20457 Hamburg, Germany

Managing Director: Kokulan Kathiramalainathan

Email: info@taptic.de

Phone: +49 40 328902-567

Commercial Register: Amtsgericht Hamburg, HRB 186036

Legal Notice

We have no control over the content of external domains. This also applies to websites linked from taptic or its subpages. taptic is only responsible for external content if it has positive knowledge of illegal or criminal content and if preventing the use of such content is technically and reasonably feasible. Continuous monitoring of linked pages is not reasonable or feasible.

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