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Sankofa Nights V.O.F.

Legal Information

Terms & Conditions Privacy Policy Imprint

Terms & Conditions

Parties

Organizer

Sankofa Nights V.O.F., Wilhelminasingel 66B, 6221BK Maastricht, Netherlands

KvK: 98189107  |  VAT (BTW): NL868392522B01

Email: sankofa.nights@gmail.com

Ticketing Service Provider

taptic GmbH, Alter Wall 32, 20457 Hamburg, Germany

Commercial Register: Amtsgericht Hamburg, HRB 186036

Managing Director: Kokulan Kathiramalainathan

Email: info@taptic.de

These Terms & Conditions apply to all ticket sales and limited pre-order items purchased through the Sankofa Nights online store. By completing a purchase, you enter a binding agreement with Sankofa Nights V.O.F., facilitated through our ticketing partner taptic GmbH.

Prices & Payment

  • All prices are listed in euros and exclude any additional charges such as shipping.
  • Payments are processed securely through the available methods provided at checkout.

Delivery & Collection

  • Event tickets are delivered digitally via email after purchase.
  • Pre-ordered items such as limited T-shirts can be collected at our next event by presenting your digital ticket.
  • Shipping is available upon request for an additional fee.

Returns & Right of Withdrawal

Merchandise: Under Dutch and EU consumer law, you have 14 days after receiving your order to withdraw from the purchase without giving a reason (Art. 6:230o, Dutch Civil Code). To exercise this right, contact us at sankofa.nights@gmail.com with your order number. Items must be returned unused and in their original packaging. Return shipping costs are the responsibility of the buyer. Refunds are processed within 14 days of receiving the returned item.

The right of withdrawal does not apply to items personalized to your specifications (Art. 6:230p sub f, Dutch Civil Code).

Event tickets: Ticket purchases are non-refundable, except in the event of an official event cancellation. This follows Article 6:230p sub e of the Dutch Civil Code, which excludes the right of withdrawal for leisure events with a specific date. You may transfer your ticket to another person.

Retention of Ownership

All goods remain the property of Sankofa Nights until full payment is received.

Liability

  • Sankofa Nights is responsible only for damages caused intentionally or by gross negligence.
  • We are not liable for minor errors, indirect damages, or loss of profit (for example, if an event is rescheduled or a shipment is delayed for reasons beyond our control).

Applicable Law & Jurisdiction

  • All purchases are governed by Dutch law.
  • The place of jurisdiction is Maastricht, Netherlands.

Privacy Policy

Data Controller

Sankofa Nights V.O.F., Wilhelminasingel 66B, 6221BK Maastricht, Netherlands

Email: sankofa.nights@gmail.com

We value your privacy and process all personal data in accordance with the General Data Protection Regulation (GDPR) and the Dutch AVG.

Legal Basis for Processing

We process your personal data on the following legal grounds (GDPR Art. 6):

  • Contract (Art. 6(1)(b)) - processing your ticket purchase, delivering digital tickets, handling booking inquiries.
  • Consent (Art. 6(1)(a)) - loading analytics scripts (Vercel Analytics), sending newsletter updates (Brevo). You can withdraw consent at any time by clearing your cookie preferences or unsubscribing.
  • Legitimate interest (Art. 6(1)(f)) - preventing fraud, maintaining site security.

Data Collection & Use

We collect personal information such as your name, email address, and billing details only to process orders and maintain communication related to your purchase.

Data Sharing

Your data may be shared with service providers necessary to complete your order or respond to your enquiry, including:

  • taptic GmbH for ticket processing
  • Payment service providers
  • Shipping partners (where applicable)
  • Formspree Inc. (USA) - processes contact and booking form submissions on our behalf. Submissions include your name, email address and message. Formspree is GDPR-compliant and acts as a data processor under a Data Processing Agreement. See formspree.io/legal/privacy-policy.

We do not sell or share your data for marketing purposes.

International Data Transfers

Some of our service providers are based in the United States (Vercel, Formspree). These transfers are protected by the EU-U.S. Data Privacy Framework and, where applicable, Standard Contractual Clauses (SCCs) approved by the European Commission. Each provider listed above maintains appropriate safeguards for the protection of your personal data.

External Services

This website uses the following third-party services:

  • Vercel Analytics & Speed Insights (Vercel Inc., USA) - collects anonymized page view and performance data to help us understand how visitors use the site. This data is processed by Vercel as our hosting provider. See vercel.com/docs/analytics/privacy-policy.
  • SoundCloud (SoundCloud Ltd., Germany) - embedded audio player on our Radio page. When you interact with the player, SoundCloud may set cookies and process data according to their privacy policy. See soundcloud.com/pages/privacy.
  • Brevo (Sendinblue SAS, France) - processes newsletter signup form submissions. Your email address is stored by Brevo to send event announcements. See brevo.com/legal/privacypolicy.

Cookies & Local Storage

We use localStorage to remember your language preference and cookie consent choice. This data never leaves your device.

Third-party services embedded on this site (Vercel Analytics, Taptic, SoundCloud) may set their own cookies. Analytics cookies are only loaded after you give consent by clicking "Accept All" in the cookie banner. If you choose "Essential Only," analytics scripts are not loaded.

Data Storage & Security

All personal data is stored securely and only for as long as required to fulfill legal or contractual obligations. We apply appropriate technical and organizational measures to prevent unauthorized access or misuse.

Your Rights

Under the GDPR, you have the right to:

  • Access your personal data (Art. 15)
  • Correct inaccurate data (Art. 16)
  • Request deletion of your data (Art. 17)
  • Restrict processing (Art. 18)
  • Data portability (Art. 20)
  • Object to processing based on legitimate interest (Art. 21)
  • Withdraw consent at any time (Art. 7(3))

To exercise these rights, contact: sankofa.nights@gmail.com

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), Bezuidenhoutseweg 30, 2594 AV The Hague, Netherlands. Website: autoriteitpersoonsgegevens.nl

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law or internal processes. The current version is always available on this page.

Imprint

Event Organizer

Sankofa Nights V.O.F.

Wilhelminasingel 66B, 6221BK Maastricht, Netherlands

Email: sankofa.nights@gmail.com

KvK: 98189107

VAT (BTW): NL868392522B01

Ticketing Service Provider

taptic GmbH

Alter Wall 32, 20457 Hamburg, Germany

Managing Director: Kokulan Kathiramalainathan

Email: info@taptic.de

Phone: +49 40 328902-567

Commercial Register: Amtsgericht Hamburg, HRB 186036

Legal Notice

We have no control over the content of external domains. This also applies to websites linked from taptic or its subpages. taptic is only responsible for external content if it has positive knowledge of illegal or criminal content and if preventing the use of such content is technically and reasonably feasible. Continuous monitoring of linked pages is not reasonable or feasible.

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